Orbis Careers

If you are looking for a dynamic, challenging and fun work environment, Orbis Solutions is the place for you.

IT Support Technician

Orbis is a boutique managed service provider offering a variety of IT services for small and medium sized businesses. We are seeking individuals who are interested in joining a growing company with a casual but fast-paced and team-oriented work environment. You will provide day-to-day support to our customers as well as assist other members of our staff on various internal and external projects including hardware and software installations, network support, VOIP configuration, and general troubleshooting. This is a great position for someone who enjoys solving problems, has a genuine interest in technology and is a "people" person.

Job Responsibilities:

  • Provide technical support via phone, email and remote connection
  • Document issues and configuration changes in our ticketing system
  • Communicate with vendors as necessary to resolve customer issues
  • Installation of new workstations, printers and other network equipment
  • Participate in on-call rotation

The ideal candidate will possess the following skills and qualifications:

  • Self-motivated, reliable and hard working
  • Strong troubleshooting and problem solving skills
  • Ability to work independently and in a team environment
  • Ability to communicate clearly with clients via phone, email and ticket system updates
  • Ability to patiently communicate technical information in layman’s terms
  • Strong customer service skills and desire to follow through on issues to resolution
  • Proficiency with all Microsoft software, workstation and server platforms
  • Basic understanding of networking fundamentals and routing principles
  • VOIP experience a plus
  • Mac experience a plus
  • Reliable car for occasionally driving to client sites


  • Salary - $40K
  • Medical, prescription drug and dental insurance
  • Cell phone and Internet access reimbursement
  • 10 paid holidays
  • Unlimited vacation days
  • Unlimited caffeinated beverages
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